Frequently Asked Questions
Everything you need to know about fueling your performance.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy on food products?
Due to the nature of our consumable products, we cannot accept returns on opened items. However, if your order arrived damaged or incorrect, please contact our support team within 14 days for a full refund or replacement.
Are Carbs Fuel products gluten-free and vegan?
Yes, all our current energy gels and drink mixes are formulated with vegan-friendly ingredients and are certified gluten-free to ensure they are easy on your stomach during intense efforts.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working hard to expand our logistics network to support athletes in Europe and Australia later this year.
How should I store my Carbs Fuel products?
For optimal freshness and consistency, store your fuel in a cool, dry place away from direct sunlight. There is no need for refrigeration, even after your shipment arrives.
Can I modify or cancel my order after it's placed?
We process orders quickly to get you fueled faster. You can modify or cancel your order within 60 minutes of placement by contacting our live chat or support email.